SMART is a dispatch system used in the Australian alarm response industry since about 1997. It has been principally designed and maintained by Rhys Daniell.

SMART is marketed by Sendem.com

SMART and JDN are linked by the Smart JDN service (smjdn.exe), a Windows application.

Installation

To install the link, download and install smjdn.exe (link here??) in its own directory.

• It is recommended to install on the database server for ease of maintenance.
• Copy smart.ini from a live Smart folder to get the correct server and database settings.
• Stored procedures and other related objects are created (and may be updated) when smjdn.exe is run
• It is strongly recommended that JDN objects are copied from an existing SMART system which is operating a JDN interface. The objects are not intended to be user-specific
• smjdn.exe can be run either as a service (normal operation) or on the desktop (for configuration and maintenance)

Installing the SmJDN server

• At a command prompt in the progrem directory, run smjdn /iss. This will install and run the service.
• In Windows Service manager, go to the Recovery tab for the service and set the service to restart on failure (3 lines). You may also wish to change the account being used to run the service. Please note that the account requires outbound comms access.
• SmJDN may also be run as a desktop application, to allow configuration and diagnosis. It is permitted to run two instances simultaneously (one service, one desktop). In this change any configuration changes made on the desktop will be immediately available to the service but some log messages may not be displayed on the desktop.

Configuration

Items in the Settings tab are self explaining (help note at right).

• Server address: https://jdn1.net:2957
• Contact JDN support for your JDN API password and Local JDN ID.

User Settings

The Users tab of SmJDN.exe shows a list of JDN users. Pause the mouse over each column to see an explanatory tooltip. Please note that currently support for some of these settings may be incomplete.

Important ensure that any remote system you are sending jobs or updates to has the 'Send' column ticked.